DESCRIPTION OF POSITION: The Direct Care position directly supports children with developmental and other disabilities served in HOPe’s respite programs. The direct care worker is responsible for meeting the needs of the children and ensuring their safety on-site and off-site.
RESPONSIBLE TO: Program Director
SUPERVISORY RESPONSIBILIITIES: None
ESSENTIAL DUTIES AND RESPONSIBILITIES including the following. Other duties may be assigned. Employees must be able to perform the essential functions of the job with or without reasonable accommodation.
Ensure and safeguard children’s human dignity, rights, and liberties.
- Assist each child in the development of self-help and social skills; positive human relationships including promoting a sense of security, belonging and self-worth; and provide emotional support and guidance as appropriate.
- Demonstrate a high regard for each person and sensitivity for cultural values, expectations and goals of the children and families.
- Display professional attitude and behavior, being courteous, empathetic, helpful and positive in all interpersonal interactions.
- Work effectively and cooperatively with children, staff, families, community members and others; presenting self and HOPe in a positive and professional manner.
- Focus on providing consumer satisfaction as primary goal; regularly seeking feedback and input from children served.
- Maintain confidentiality by speaking only to appropriate people in private settings.
- Be an active listener and utilize clear and direct communication.
- Assist children with all activities of daily living, in accordance with her or his developmental level or mental age.
- Encourage children to participate in a variety of meaningful activities to increase functional independence.
- Support children as appropriate, in making and expressing choices, throughout their day; to include a total communication system.
- Assist children to build on their individual strengths and interests.
- Provide the support needed by children to successfully become a part of the community and to participate in in-house activities; according to each person’s needs and wishes.
- Follow schedule of events and implement designated activities.
- Follow the learning style of each child.
- Record data collection sheets as needed.
- Complete unusual occurrences and incident reports as necessary.
Assist children physically as necessary, including, but not limited to:
- Using the restroom
- Regularly lift and/or transfer/move individuals in and out of wheelchairs, vehicles, up from and down to a mat, etc. Any lifting over approximately 30 pounds requires assistance.
Eating: assistance and monitoring per children’s needs.
- Emergency evacuation
- Behavioral incidents: intervene verbally and use de-escalation techniques as appropriate.
Ensure children’s health, safety and general well being
- Maintain a safe, clean and stimulating environment.
- Assist children to maintain hygiene at all times.
- Ensure that all children follow diet orders including food consistency.
- Keep the supervisor informed of any potential problems or needs of the child that may arise and are not being addressed.
- Follow established chain of communication in regard to each child’s needs, concerns, etc.
- Protects each child from any form of abuse and neglect.
DUTIES and RESPONSIBILITIES: Adhere to all HOPE Policies and Procedures. Attend and participate in staff trainings and development. Work as a team member to accomplish common tasks, resolve issues and plan for change. Promote accessibility for children with disabilities in the community by identifying and addressing existing and potential barriers to access (architectural, attitudinal, etc.) Transport individuals, as assigned, for community based activities.
OTHER DUTIES and RESPONSIBILITIES: All other job related duties as assigned.
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EXPERIENCE and/or EDUCATION: Experience working with children with developmental disabilities is preferred. A high school diploma or general education degree (GED) is required.
LANGUAGE SKILLS: Demonstrated ability to read and interpret documents such as safety rules, policies, and procedure manuals. He/she must be able to compose correspondences and communicate effectively before groups of individual or agency employees.
REASONING ABILITY: Ability to apply common sense understanding to carry out instructions furnished in written or oral form. Ability to handle problems involving several concrete variables in standardized situations.
CERTIFICATES, LICENSES, REGISTRATIONS: Valid driver’s license and satisfactory driving record is required to operate agency vehicles. Must be able to successful complete First Aid and CPR certification classes.
OTHER SKILLS and ABILITIES: Acceptable criminal record.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk, hear and read, use hands to finger, handle, or feel objects and people, and reach with hands and arms. The employee will sit, stand, walk and possibly stoop, kneel or crouch while performing the duties of this job. Specific vision abilities required by this job include close vision and the ability to adjust focus.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
HOPe operates smoke-free facilities. The noise level in the work environment is usually moderate, occasionally loud. Due to the unpredictable, inappropriate, social and physical behavior of the children HOPe serves, an employee may be exposed to offensive language and body expressions. An employee needs to cope in a positive manner with a work environment that may be suddenly stressful at times.